The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Upgrade!
“I was thrilled to receive a complimentary upgrade from a Standard to a King de luxe room, making my stay even more enjoyable and spacious.” view full review
Delicious Breakfast!
“The breakfast buffet was excellent, and the egg fryer Anjela's cheerful disposition made every morning a delight.” view full review
Reliable Airport Service!
“The airport pickup and drop-off services were highly convenient, providing a smooth and comfortable way to travel to and from the hotel.” view full review
Immaculate Bathrooms!
“The bathroom was in excellent condition, clean and well-maintained, ensuring a pleasant experience during my stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
29/6 St. Satpaev Avenue,
Almaty,
Kazakhstan,
050040,
Almaty City
Map view
29/6 St. Satpaev Avenue,
Almaty,
Kazakhstan,
050040,
Almaty City
City landmarks
Garden
Botanical Garden
1.5
km
Museum
The Museum of Arts of the Republic of Kazakhstan
630 m
Stadium
Almaty Central Stadium
630 m
Mir Fantazy Amusement Park
630 m
Almaty Circus
630 m
Auezov Kazakh Drama Theatre
630 m
Musrepov St
Aya Fantasy World
630 m
Museum
Central State Museum of Kazakhstan
2.7
km
Theme Park
Fantasy World Almaty
630 m
Boluan Sholak International Exhibition and Sports Centre
1.2
km
Museum
Atakent
1.5
km
Zhambyla 96/59
Nedelka Project
1.3
km
Kazakhstan Independence Monument
2.3
km
Republican German Drama Theatre
2.1
km
Abay Ave 103
Muzey Kazakhskogo Akademicheskogo Dramteatra
630 m
Cinema Towers
630 m
Satpaev 29/1
SilkOffRoad
630 m
Almaty 050000
Pamyatnik Abylkhanu Kasteyevu
630 m
Church
St Nicholas Cathedral
2.5
km
Mall
Promenade Fashion Centre
740 m
"Promenade" TEC
740 m
Promenade Cinema
760 m
Showservice
780 m
Dolphin Entertainment Centre
2.7
km
Mall
Globus
970 m
Mosque
Baiken Mosque
2.3
km
Museum
Museum of the History of Alma-Ata
2.0
km
Event hall
Atakent-Expo
2.0
km
Lermontov Russian Drama Theatre
2.3
km
Almaty 050000
Museum-house Of Akhmet Baitursynov
1.3
km
Nearby
Metro
470 m
Restaurants
Traktir Medved
690 m
Koktem 3
Tyubeteyka
1.2
km
Satpaeva 32/1 Vesnovka
Entrecote
960 m
Abaya 46A
Street Bar & Grill No. 7
900 m
Manasa 32A
LiKbeer Beer House
1.4
km
Bukhar Shyrau Blvd.
Rasoi Indian Restaurant
1.7
km
Shevchenko 136
Malina Mix
1.4
km
Gabdullina 72
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
luxurious serving dishes
excellent dining
dated rooms
lack of Tea/Coffee amenities
8.0/10
Great
Rooms
7.5
Location
7.5
Service
7.5
Dining
9.0
Guest reviews
8.0/10
based on 5 reviews
3.5/5
based on 291 reviews
8.1
8.1/10 based on 2009 reviews
#11 of 83 hotels in Almaty based on Tripadvisor
Will
United Kingdom,
February
2024
7.8/10
The hotel's rooms may not have bottled water and feel a bit dated, but do offer a 6-star experience with exceptional serving dishes. The service, while not overly professional, stands out as welcoming and friendly. The location, though not ideal for tourist activities, provides a very relaxing and nice atmosphere, despite basic room amenities. The dining is rich and excellent, offering freshly cooked dishes and a wide range of options. Facilities are well-maintained with swimming pools and whirlpools available.
Rooms
6.0
The rooms were very old, but the serving dishes provided a luxurious experience.
Service
8.0
The service was excellent, with staff going out of their way to assist, despite initial unprofessionalism.
Location
7.0
The location is very nice, although rooms lack Tea/Coffee making equipment.
Dining
9.0
The dining was excellent with a rich variety of freshly cooked dishes and local as well as international food.
Facilities
9.0
The hotel facilities include swimming pools and whirlpools, providing a luxurious experience.
luxurious serving dishes
dated rooms
Thomas
United States,
September
2023
8.2/10
My stay at the hotel was delightful! The warm service and simple yet super cozy rooms more than made up for the lack of a view and some noise that prevented opening the window. The cleanliness was top-notch, among the best I've experienced anywhere.
Rooms
9.0
The rooms were simple but very comfortable, and impeccably clean.
Service
7.0
The staff were friendly, although not the most efficient. They did go out of their way to arrange a breakfast snack for me at 4 AM, which was a nice touch.
Location
8.0
The hotel's location was perfect for attending the concert nearby. It wasn't ideal for a leisurely walk, but there were plenty of shops and restaurants in the vicinity.
Dining
9.0
I was pleasantly surprised by the variety of local pastries and fruits offered at breakfast. The cooked breakfast was of good quality, almost as if dining in a 5-star restaurant.
Facilities
8.0
The hotel's bar and restaurant area, with its impressive full-height atrium, was a great place to unwind and enjoy a meal.